Terms of Service

Your account

You need an account to use the API and most studios. Keep your sign-in and API keys secret: anything done with your keys is charged to your balance. If a key leaks, revoke it from the API keys page right away.

Balance and billing

• New accounts receive a one-time 2 TND welcome balance. It has no cash value and cannot be transferred.
• Usage is charged from your prepaid TND balance at the rates on the pricing page. Requests are refused once the balance runs out.
• We may change rates. New rates apply to requests made after the change, never to requests already processed.
• Prepaid balance is non-refundable except where the law requires otherwise or a charge was made in error. Write to us if you think a charge is wrong.

Your content

You keep all rights to the audio, text, and files you send and to the output the Service returns to you. You give us only the permission needed to process that content and run the Service, as described in the Privacy Policy. You are responsible for having the right to send what you send, including the consent of people whose voices are in your recordings.

Acceptable use

You agree not to use the Service to:

• clone or imitate a real person's voice without their consent;
• deceive people into believing synthetic speech is a real person speaking;
• record or transcribe people where that is not lawful;
• harass, defraud, or harm anyone, or break any law;
• probe, overload, or reverse engineer the Service, or resell it without our written agreement.

We may suspend accounts or keys that break these rules.

Model output

Speech recognition, transliteration, translation, and synthesis are statistical and make mistakes, especially with noisy audio, rare names, and heavy code-switching. Review output before relying on it, and do not use it as the only basis for medical, legal, financial, or safety decisions.

Availability and changes

We work to keep the Service running but do not guarantee it will be uninterrupted. We may add, change, or retire models and features; when we retire a model used by the API we will give reasonable notice. Enterprise customers can agree a separate SLA.

Liability

The Service is provided “as is”. To the extent the law allows, our total liability for any claim is limited to the amount you paid us in the three months before the claim, and we are not liable for indirect or consequential losses.

Ending your account

You can stop using the Service and ask us to close your account at any time. We may close accounts that break these terms. Sections on content, liability, and billing records survive closure.

Law and contact

These terms are governed by the laws of Tunisia. If we change them in a way that matters, we will update the date above and tell account holders by email. Questions go to contact@tapra.tn.